GearHack

: :

Add Comment | Related Links | TrackBack
Related Content

idrive warranty?

I have a Wayne Dalton I drive that has failed twice in 5 years. The first was a board, the second a catastrophic spring or motor failure. Motor was sent but the worm gear must be bent cause the old motor will not come off.I think the spring is also broken. I called Wayne Dalton and left a message but had no reply in 2 weeks. I purchased a Chamberlain Whisper Drive and took the I Drive down. I saw a similar post that said their new opener was considered a warranty replacement. Please, someone tell me if this is Wayne Dalton policy since the opener has a life time warranty!!

Greg Lambert
Thu, 17 Feb 2011 00:53:48 +0000

We bought our iDrive for Torsion Springs around 2005. We had major problems getting it to work right, and W-D sent a replacement logic board and light unit. A couple of years ago it started making a terrible "ratcheting" noise and wouldn't move the door. The original dealer no longer carried these, but I found another dealer who arranged for me to receive a complete new unit. A few days ago this failed, and I discovered that they are no longer made and parts are no longer available (apart from some odds and ends on ebay); so much for the lifetime warranty on the motor. Clicking "openers" on the W-D Website now takes me to "Genie" openers.

I ordered a German-made Sommer opener from Home Depot online; they are not sold in the stores. Excellent reviews by customers. Lowe's and Amazon sell them as well.

Perce
Fri, 25 Mar 2011 13:56:02 +0000

Add Comment | Related Links | TrackBack
Related Content

Did your message disappear? Read the Forums FAQ.

Add Comment

Spam Control | * indicates required field
Your Name: *
E-mail:
Remember Me!
Comment: *
File attachment is optional. Please do not attach a file to your submission unless it is relevent.
Attach File:
(20 MB Max)
Spam Protection: * Answer of 7 + 0?
Click button only once, please!

TrackBack

TrackBack only accepted from WebSite-X Suite web sites. Do not submit TrackBacks from other sites.

Send Ping | TrackBack URL | Spam Control

No TrackBacks yet. TrackBack can be used to link this thread to your weblog, or link your weblog to this thread. In addition, TrackBack can be used as a form of remote commenting. Rather than posting the comment directly on this thread, you can posts it on your own weblog. Then have your weblog sends a TrackBack ping to the TrackBack URL, so that your post would show up here.

Messages, files, and images copyright by respective owners.


Articles | Wiki
Forums | Latest | RSS
Library | Links | News
Search | Store | Help

146 Users Online



Hacking Digital Cameras
Fun for Photographers

Amazon Associate

Copyright © 2004 - 2024. All Rights Reserved.